Terms of service
Terms of Service
Welcome to Vetsonic. These Terms of Service ("Terms") apply to your use of our website and any purchase you make from us. By using this site or placing an order, you agree to these Terms. If you don't agree, please don't use the site.
1. Eligibility
You must be at least 18 years old, or the age of majority where you live, to place an order. You agree to give accurate, current information when you buy from us.
2. Products and product information
We try to describe and show our products as accurately as possible, but colors, packaging and minor details may vary slightly from photos. Product information is provided for general informational purposes only.
3. Not veterinary advice
Our products are intended for routine at-home pet care. Nothing on this website is veterinary or medical advice, and our products are not intended to diagnose, treat, cure or prevent any disease. Always follow the product instructions and supervise your pet during use. If your pet has pain, loose teeth, bleeding gums, or any health concern, consult a licensed veterinarian before use. Stop using any product if your pet shows signs of discomfort.
4. Pricing and payment
Prices are listed in U.S. dollars and may change at any time without notice. We reserve the right to correct pricing or description errors, and to cancel or refuse any order, including after it has been placed. If we cancel an order you've already paid for, we'll issue a full refund. Payment is processed securely by our payment providers at checkout.
5. Shipping, returns and refunds
Shipping and delivery are covered by our Shipping Policy, and returns and refunds by our Refund Policy. Both are part of these Terms.
6. Proper use
You agree not to use this site for any unlawful purpose, to interfere with its operation, or to attempt to access any part of it without authorization.
7. Intellectual property
The Vetsonic name, logo, and the text, graphics and other content on this site belong to us or our licensors and may not be copied or used without our written permission.
8. Reviews and submissions
If you send us a review, comment, photo or other content, you give us permission to use, display and share it in connection with our business. You're responsible for making sure your submissions are accurate and don't violate anyone's rights.
9. Third-party links and services
Our site may link to or rely on third-party services (such as payment processors and shipping carriers). We aren't responsible for their content, policies or practices.
10. Disclaimer of warranties
Except as stated in our Refund Policy, our website and products are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law. We don't guarantee any specific result from using our products, since results vary from pet to pet.
11. Limitation of liability
To the fullest extent permitted by law, Vetsonic and its owners, employees and suppliers won't be liable for any indirect, incidental, special or consequential damages arising from your use of the site or our products. Our total liability for any claim related to a product won't exceed the amount you paid for that product. Some places don't allow these limits, so they may not fully apply to you.
12. Indemnification
You agree to hold Vetsonic harmless from claims arising out of your misuse of our products or site, or your violation of these Terms.
13. Governing law
These Terms are governed by the laws of the United States and the state in which Vetsonic operates, without regard to conflict-of-law rules.
14. Changes to these Terms
We may update these Terms from time to time. Changes take effect when posted on this page. Continuing to use the site after changes are posted means you accept them.
15. Contact
Questions about these Terms? Contact us through the Contact page on our website.